System Explorer is succesfully installed to your computer.

Happy Thank you for installing the System Explorer. For information about System Explorer features please visit our Online Help or contact our support . Thank you for using our software!

Starting System Explorer

System Explorer 3.8 and higher uses own system service.
  • This service is registered during installation as "SystemExplorerHelpService".
  • This service is started during start of the System Explorer. You can find it in processes as SystemExplorerService.exe or SystemExplorerService64.exe.
  • This service is stopped during System Explorer termination.
  • If the service can't be started, try to reinstall System Explorer.
SystemExplorer application enables the users to check every file their computer loads into its memory. Since there is a large community of SE users, there is high probability some other SE user has the same file. When the file is loaded, SE application saves the basic information for it to the cloud database (only the unique identifiers for the file are stored - no information related to the user) – consequently our team is investigating the files and their actions and making the decision if the file could be any harm to the computers. Every SE user also has the right and possibility to write his/her own decision about the file based on their own experience – we call it a file review. Antivirus applications can find the respective file a virus-free, but what if the file is e.g. opening an unwanted internet connection, ruins the computer resources or behaves like a badly written application? Only real user experience can help to describe such behavior.

If you are experiencing with some invalid behaviour of the System Explorer and want to report it to the developers, please follow this instructions.

What should contain the Bug Report?

Bug Report should contain this information:

  1. Version of the System Explorer
  2. Version of the Operating System
  3. Initial Configuration of the System Explorer (What settings do you have changed compared to default installation
  4. Step by Step description how to invoke invalid behaviour
  5. Debug Logs
  6. Screenshots (for visual bugs)

How to generate Debug Logs

  1. Open Menu>Options
  2. Click to "Advanced" tab
  3. Turn on the "Enable Debug Logging"
  4. Restart System Explorer
  5. Invoke Bug
  6. Open Menu>Options
  7. Click to "Advanced" tab
  8. Click to "Explore Debug Log Directory" button
  9. Attach SystemExplorer.log file to Bug Report

How to send Bug Report to developers

Easiest way how to send us bug report with file attachments is via email. Our email is You can also submit it in our forum or via Support ticket.